How It Works

Personalized shopping experiences. On demand.

GhostRetail layers seamlessly on top of your existing website, offering customers the option to instantly video call with associates for live assistance throughout the purchase journey.

For customers

Click. Call. Connect.

Give your customers access to their own personal shopper.

Offer live help when your customers need it most.

Initiate a video call directly to your customer’s device.

Enable co-shopping with the help of a live guide.

For associates

Engage. Advise. Convert.

Instantly connect with customers and deliver a human assisted online shopping experience.

Video call customers directly from the queue.

View your customer’s behaviour in real-time.

Share products, add to bag, and guide checkout.

For Merchants

Monitor. Learn. Scale.

From associate account creation to media management and report generation, managing your live shopping experience is fast and friendly with the GhostRetail Dashboard.

Track and manage success in real-time.

Control the flow of traffic to your live experience.

Gain unique insights on user behaviour.