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As consumer purchasing moves increasingly online, merchants must overcome challenges associated with traditional eCommerce
A direct, live video sales channel that combines the richness and higher conversions of in-store shopping with the convenience and safety of e-commerce.
Increased cart abandonment and eroding customer loyalty from passive online shopping, frustrating chatbots, and friction filled checkout.
Shorten the gap by increasing online conversions with a live, human assist from purchase intent to checkout.
Absent upsell and cross-sell opportunities through traditional e-commerce, resulting in lower basket size (AOV).
Personalized service through live video creates opportunities for cross-selling and upselling, increasing AOV and building trust with customers.
Lack of product education and information leads to reduced buyer confidence and increasing return rates.
Educate and set expectations, eliminating risk of cart abandonment and returns.
Increasing expenses demanding a need to maximize every dollar invested.
Leverage existing brick-and-mortar footprint and in-store associates to better convert online customers.
Increased cart abandonment and eroding customer loyalty from passive online shopping, frustrating chatbots, and friction filled checkout.
Shorten the gap by increasing online conversions with a live, human assist from purchase intent to checkout.
Absent upsell and cross-sell opportunities through traditional e-commerce, resulting in lower basket size (AOV).
Personalized service through live video creates opportunities for cross-selling and upselling, increasing AOV and building trust with customers.
Lack of product education and information leads to reduced buyer confidence and increasing return rates.
Educate and set expectations, eliminating risk of cart abandonment and returns.
Increasing expenses demanding a need to maximize every dollar invested.
Leverage existing brick-and-mortar footprint and in-store associates to better convert online customers.
Increase the value of every sale and marketing dollar you invest by maximizing the time of your sales associates, understanding real-time shopper intent, and providing merchandise advice that increases AOV and reduces returns.
Seamless product catalog and payment system integration along with advanced search of all merchandise empowers associates and customers to co-shop together resulting in larger basket sizes and extremely low cart abandonment.
Enable your brand to interact with shoppers on a personal and emotional level, creating lasting, memorable impressions that influences shoppers to spend more time and money with you.
Augment traditional in-store and eCommerce sales channels, enabling incremental revenue by connecting associates and consumers - anywhere, anytime.
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