Create amazing customer experiences by delivering on-demand one-on-one live video shopping. Drive better business outcomes by mirroring the in-store experience of connecting customers with live associates; providing recommendations, answering questions, and building shopper confidence.
Get Started ➝
Recapture missed sales driven by customer uncertainty. Live co-shopping guidance leads to higher confidence, more conversions, and lowered return rates.
Offer the ultimate customer experience that layers directly into your existing site and tech stack. Implement Ghost's live shopping platform with minimal IT lift.
Personalize the customer journey in ways that text, chatbots, and phone support can’t by connecting customers with live shopping associates on demand.
Give online shoppers an elevated customer experience that mirrors what they’re used to in-store, virtually. Ghost’s live shopping platform seamlessly layers on top of your current website to power one-to-one interactions between customers and associates.
How It Works ➝Accelerate conversions by providing interactive, personalized support, guidance, and product recommendations.
Power your live shopping experience with in-store retail staff, customer service teams, or dedicated live shopping assistants operating anywhere in the world - from their homes to studio spaces or 'ghost stores'.
Conversion Rate Increase
Increase in Average Order Value
Measure live shopping trends and adoption, and track the success of your live shopping channel with in-depth analytics and performance metrics. Unlock new insights on your customers, your team, and your business.
Rapidly bring your live shopping experience to market in weeks, not months. Ghost seamlessly connects to your existing ecommerce tools and systems.
The GhostRetail platform has been an incredibly useful tool that has helped streamline our sales process. We have sales coming in that wouldn’t have happened without the GhostRetail live shopping experience. Customers love the ability to connect with us on camera to learn more about Top Shelf and our selection. One-on-one live shopping is helping us build meaningful relationships with our customers, both new and existing.
Every point of CX differentiation can mean a massive upswing in performance. Ghost’s live shopping platform is trusted by major enterprise brands and can be deployed with minimal IT lift.
Replicate the elevated customer experience of shopping in-store with a major omnichannel retailer without the burden of managing real estate. Bring a personal touch to your brand at scale.
Our success is your success; Get started with live shopping easily and affordably as you establish a new sales channel for your business.
As ecommerce adoption accelerates and customer acquisition costs spike, merchants must find ways to replicate the frictionless in-store experience to maximize ROI and increase retention.
A direct, live shopping sales channel that combines the interactivity and higher conversions of shopping in-store with the convenience of ecommerce, driving short-term AOV boosts and long-term LTV gains.
Dive into live video shopping best practices, use cases, guides, industry trends and more with our exclusive insights. Stay on top of the latest posts and news from GhostRetail by sharing your email - you'll only hear from us when it'll be worth your time.
