Sporting Goods & Equipment

Provide a winning customer experience with live video shopping

Flex your customer experience muscle. Deliver expert advice on demand over video and build up shopper confidence to drive more conversions.

Speak with a Live Video Shopping Expert ➝

Get the right equipment to the right customer

Talk through the unique fitness goals, training regimens, or needs of a customer and provide truly unique product recommendations. Skip impersonal buying guides and boost shopper confidence to drive more sales, more often.

Provide a demonstration

Demonstrate both form and function in live shopping calls, including showcasing product use, setup, or portability. Help indecisive customers make a purchase decision by showing an item in action and how they can benefit from using it.

Cross-sell products for bigger AOV

Make every customer count for more by organically cross-selling products during a call. Suggest equipment to round out a routine, carrying cases, or accessories that boost order values in an organic way.

Talk through technical details

Make the most of the fine details that can sometimes lead to choice overload. Compare multiple products in a call and hone in on the best choice based on a shopper’s age, experience, fitness level, or goals.

Co-shop with actual athletes

Bring in product experts, athletes, or even actual customers-turned-product evangelists to host live shopping calls. Give shoppers peace of mind by co-shopping with someone that uses a product and has seen results.

Sell more online, more often, with live shopping.

Accelerate conversions by providing interactive, personalized support, guidance, and product recommendations.
Power your live shopping experience with in-store retail staff, customer service teams, or dedicated live shopping assistants operating anywhere in the world - from their homes to studio spaces or 'ghost stores'.

12x

Conversion Rate Increase

40%

Increase in Average Order Value

The world’s most customer-obsessed retailers are powering
live shopping with Ghost.

Ready to offer live video shopping?

Get started now with minimal IT lift and flexible subscription plans that grow with your business - plus, 100% of transactions fees for your first $25,000 in revenue through the Ghost platform is on us.

Speak with a live shopping expert  ➝

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