Luxury Goods & Jewelry

Make your ecommerce experience shine with live video shopping

Time for an upgrade. Give luxury shoppers a first class experience by offering on demand personal shopping over video. Transport customers into the showroom from anywhere in the world and provide the bespoke service they expect.

Speak with a Live Video Shopping Expert ➝

Build trust to drive more transactions

Deliver peace of mind and professionalism by connecting shoppers with live associates. Show products in detail, talk through policies, and deliver an elevated online shopping experience for high consideration or luxury purchases.

Offer a bespoke level of service on demand

Provide the same exceptional service online that shoppers have come to expect in luxury goods boutiques. Operate like a personal shopper or stylist and recommend products based on a shopper’s budget, taste, or preferences.

Bring shoppers into a virtual showroom 

Expand your brick and mortar footprint without opening new physical locations. Create a virtual ‘ghost store’ to bring your brand to life for customers that may not otherwise have the opportunity to visit a retail store.

Walk through a custom order process

Make custom orders for bespoke jewelry, accessories, or apparel simple with the assistance of a virtual co-shopping associate. Walk through every step of the order process, talk through options, and help a shopper checkout within a live shopping call.

Find the perfect gift

Take the guesswork out of gifting by offering on-demand personal shopping. Collaborate with shoppers based on their budget and their giftee’s preferences to track down the perfect item without the hassle of endless searches and clicking around. 

Sell more online, more often, with live shopping.

Accelerate conversions by providing interactive, personalized support, guidance, and product recommendations.
Power your live shopping experience with in-store retail staff, customer service teams, or dedicated live shopping assistants operating anywhere in the world - from their homes to studio spaces or 'ghost stores'.

12x

Conversion Rate Increase

40%

Increase in Average Order Value

The world’s most customer-obsessed retailers are powering
live shopping with Ghost.

Ready to offer live video shopping?

Get started now with minimal IT lift and flexible subscription plans that grow with your business - plus, 100% of transactions fees for your first $25,000 in revenue through the Ghost platform is on us.

Speak with a live shopping expert  ➝

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