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Offer flexible work from home job opportunities to live selling associates
Expand customer service hours well beyond typical brick and mortar
Bring on product experts to sell for you from anywhere in the world
Ecommerce has 'broken' the mall by offering shoppers the flexibility to shop whenever and from wherever they want. But ecommerce is still missing the efficiency and relationship-building of face-to-face interactions that happen in-store. With Ghost’s live selling platform, it’s not just the shoppers who can be anywhere, anytime; it’s the people staffing your live selling experience.
Provide expanded hours, up to 24/7, with associates scheduled to answer calls on demand or by appointment. Access a geographically diverse and broader talent pool of live selling associates working from home or other spaces to answer questions, provide recommendations, and build shopper confidence.
The flexibility of Ghost means any brand can host a live selling call from anywhere - including from home. Remote selling works well for brands without a brick and mortar location, or with brands that have a distributed network of experts or sales associates that aren’t able to visit a centralized studio location. Finally, businesses with an army of independent sales consultants can equip teams the ability to sell any time, any place in a more interactive way with Ghost.
At-home or remote sales is also a great way to test the waters with live selling. As long as associates have access to a smartphone, they can answer calls - or brands can provide kits with backdrops, lighting, and other equipment to create a more polished setup.
Want more control over your live selling channel? Try hosting live selling calls in a brick and mortar location, out of your customer service headquarters, or in a 'virtual store' or studio.
During store hours, not only can omnichannel retailers staff their live selling channel with in-store employees, but they can also bring on live selling associates that work exclusively during off-hours, from home. Extend service hours by letting your live selling team work from anywhere, providing support to customers no matter when they’re shopping.
The best talent to sell your products may not be located near your headquarters or retail locations. Ghost’s live selling platform enables brands to bring on top talent that can easily connect into the platform from anywhere, with easily trackable sales attribution.
In a post-Covid world, employees from virtually every industry are demanding more flexible working conditions. Staff using Ghost as a live video selling platform have the ability to toggle live selling call availability with a single tap. Associates control their call capacity and work around their own schedules.
There are some things humans do better than machines–offering real-time responses to individual questions is one of them. Live selling is a great way to connect shoppers with experienced and knowledgeable associates from anywhere in the world to help boost confidence in their purchases.
Offering live shopping associate roles that can be fulfilled from anywhere in the world on any schedule is huge growth opportunity for any brand. There is a world of talent that brands can recruit--from influencers to content creators, you can track individual performance metrics such as conversion and double down your investment on top performers.
Conversion Rate Increase
Increase in Average Order Value
