Fashion, Apparel & Accessories

Help customers find the perfect fit with live video shopping

We make you look good. Offer personal styling advice, give customers an up close look at products, and bring the theater of the store to everyone.

Speak with a Live Video Shopping Expert ➝

Boost AOV with personal styling advice

Go beyond what AI-driven recommendations can offer. Use live video to consider a shopper’s preferences, body type, and aesthetic to suggest products that truly match their personal style and are far more likely to be added to the cart.

Reduce returns by guiding shoppers to their ideal product

Drop the number of orders with multiple sizes, colors, or other variants ‘just to try’ by giving shoppers a more thorough preview of items over video. Stop relying on size guides and let live associates recommend a size based on a customer’s body type, fit preferences, and garment specifications.

Enter a customer’s closet to provide tailored recommendations

Style a customer based on what’s already in their closet. Build an entire look from the ground up and interact over video to suggest items that will go with a garment or accessory a shopper owns.

Generate more conversions with on-demand service

Give shoppers answers to simple questions in real time, right when they need it. Eliminate the frustration of chatbots, complicated or disjointed appointment booking services, or back and forth emails with customer service by providing live video shopping on demand.

Expand access to your retail experience 

Give shoppers a taste of your in-store experience from anywhere by hosting live shopping calls from retail locations. Walk shoppers through the store, pull merchandise from shelves, and allow shoppers to visit a store they might not otherwise have the opportunity to visit in real life.

Sell more online, more often, with live shopping.

Accelerate conversions by providing interactive, personalized support, guidance, and product recommendations.
Power your live shopping experience with in-store retail staff, customer service teams, or dedicated live shopping assistants operating anywhere in the world - from their homes to studio spaces or 'ghost stores'.

12x

Conversion Rate Increase

40%

Increase in Average Order Value

The world’s most customer-obsessed retailers are powering
live shopping with Ghost.

Ready to offer live video shopping?

Get started now with minimal IT lift and flexible subscription plans that grow with your business - plus, 100% of transactions fees for your first $25,000 in revenue through the Ghost platform is on us.

Speak with a live shopping expert  ➝

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