Consumer Electronics

Upgrade your online shopping experience with live video shopping

Ecommerce like it’s not 1999. Geek out over gadgets, talk through tech specs, and provide live demos. Raise buyer confidence and drive more sales, more often.

Speak with a Live Video Shopping Expert ➝

Compare products and drive more conversions

Skip squinting at comparison charts and help shoppers navigate the nuances between different items in real time. Inspire purchase confidence by speaking to product features in an organic way that aligns with a shopper’s specific needs.

Answer technical questions and provide advice

Bring together tech experts to geek out with savvy shoppers to dig into the highly technical features of a product. Offer guidance on whether an item will meet a customer’s specific technical needs or recommend something else.

Showcase products in live demos

Give shoppers confidence not just in what they’re buying, but how to use it. Provide a live demo during a video shopping call of how to setup or use a product, including overlooked features or smart tips to get the most out of an item. 

Demonstrate how a product sounds 

Let shoppers listen in to an audio-based product - something chat or phone support can’t replicate. Bring things up to max volume or compare two products side by side to test a customer’s eardrums and hone in on their ideal purchase.

Cross-sell or upsell products for larger AOV

Grow order values organically by suggesting other products that go with an item a customer is looking. Upsell customers on a premium version of a product, or cross-sell them on cables, accessories, or an extended warranty in a more compelling way than automated suggestions or alerts.

Sell more online, more often, with live shopping.

Accelerate conversions by providing interactive, personalized support, guidance, and product recommendations.
Power your live shopping experience with in-store retail staff, customer service teams, or dedicated live shopping assistants operating anywhere in the world - from their homes to studio spaces or 'ghost stores'.

12x

Conversion Rate Increase

40%

Increase in Average Order Value

The world’s most customer-obsessed retailers are powering
live shopping with Ghost.

Ready to offer live video shopping?

Get started now with minimal IT lift and flexible subscription plans that grow with your business - plus, 100% of transactions fees for your first $25,000 in revenue through the Ghost platform is on us.

Speak with a live shopping expert  ➝

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