Ecommerce like it’s not 1999. Geek out over gadgets, talk through tech specs, and provide live demos. Raise buyer confidence and drive more sales, more often.
Skip squinting at comparison charts and help shoppers navigate the nuances between different items in real time. Inspire purchase confidence by speaking to product features in an organic way that aligns with a shopper’s specific needs.
Bring together tech experts to geek out with savvy shoppers to dig into the highly technical features of a product. Offer guidance on whether an item will meet a customer’s specific technical needs or recommend something else.
Give shoppers confidence not just in what they’re buying, but how to use it. Provide a live demo during a video shopping call of how to setup or use a product, including overlooked features or smart tips to get the most out of an item.
Let shoppers listen in to an audio-based product - something chat or phone support can’t replicate. Bring things up to max volume or compare two products side by side to test a customer’s eardrums and hone in on their ideal purchase.
Grow order values organically by suggesting other products that go with an item a customer is looking. Upsell customers on a premium version of a product, or cross-sell them on cables, accessories, or an extended warranty in a more compelling way than automated suggestions or alerts.
Accelerate conversions by providing interactive, personalized support, guidance, and product recommendations.
Power your live shopping experience with in-store retail staff, customer service teams, or dedicated live shopping assistants operating anywhere in the world - from their homes to studio spaces or 'ghost stores'.
Conversion Rate Increase
Increase in Average Order Value
Get started now with minimal IT lift and flexible subscription plans that grow with your business - plus, 100% of transactions fees for your first $25,000 in revenue through the Ghost platform is on us.
Speak with a live shopping expert ➝
