Help customers choose between multiple products or variants
Reduce the likelihood of buying 'just to try'
Show products from any angle on video
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Some customers will order a bunch of items and simply hope that one works. Live shopping allows shoppers to see products side-by-side, in real time, and get expert advice on which item to choose.
Multiple colors, sizes, tints, and cuts are just a few ways shoppers can order the same thing on repeat, with the intent to only keep one item. But a live shopping associate can clock a customer’s physical appearance or space and suggest the exact right item for them.
Many shoppers will ask themselves: “But can it do this” before hitting checkout. If the answer is no upon receipt, it’ll get returned. But if they could ask these questions upfront, they’re way less likely to buy an item that doesn’t meet their expectations.
Help a shopper be more successful with a product from the moment it arrives by demonstrating how to set it up, how it works, or how to use it most effectively. Live shopping is an interactive way to not only sell to shoppers, but ensure they’re happy with their purchase.