🚀 6 Ecommerce Trends You Can't Afford to Ignore in 2023
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Boost shopper confidence to dramatically reduce return rates

Help customers choose between multiple products or variants

Reduce the likelihood of buying 'just to try'

Show products from any angle on video

👻 Speak with a Live Video Shopping Expert

Help shoppers choose between multiple products

Some customers will order a bunch of items and simply hope that one works. Live shopping allows shoppers to see products side-by-side, in real time, and get expert advice on which item to choose.

Narrow the focus down to a single variant

Multiple colors, sizes, tints, and cuts are just a few ways shoppers can order the same thing on repeat, with the intent to only keep one item. But a live shopping associate can clock a customer’s physical appearance or space and suggest the exact right item for them.

Talk through a customer’s specific needs

Many shoppers will ask themselves: “But can it do this” before hitting checkout. If the answer is no upon receipt, it’ll get returned. But if they could ask these questions upfront, they’re way less likely to buy an item that doesn’t meet their expectations.

Provide product demos and recommendations

Help a shopper be more successful with a product from the moment it arrives by demonstrating how to set it up, how it works, or how to use it most effectively. Live shopping is an interactive way to not only sell to shoppers, but ensure they’re happy with their purchase.

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