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Start your video shopping experience off right with guided onboarding support

Launch Ghost with confidence with dedicated technical implementation support

Strategically partner with us to build and execute on our promotional launch strategy playbook

Regular check-ins and strategy sessions available to ensure your long-term success

👻 Speak with a Live Video Shopping Expert

The world’s most customer-obsessed retailers are powering
live shopping with Ghost.

Partner with a dedicated launch team

Build a launch strategy in tandem with our customer success experts. Optimize live shopping widget placement and calls to action, walk through technical requirements, and design an interactive video shopping experience from the ground up.

Train every level of user

The most successful video shopping experiences are driven by the front line associates selling to your customer base. Ghost not only trains your administrators and IT team, but provides hands-on support and training plans to help live selling associates get comfortable with Ghost’s intuitive video shopping platform.

Access extensive resources and on-demand support

All Ghost clients are given access to our Ghost Academy. This valuable resource provides technical guides, best practices, and coaching materials that are frequently updated. Plus, Ghost offers associates a direct customer service line over chat, phone, and email.

Ongoing success check-ins and optimization

Evolve and enhance your live video call online shopping experience with insights and direction from your customer success manager. Get informed on new best practices and enhanced features available within Ghost through regular check-ins.

Discover why GhostRetail is one of the most trusted online shopping platforms in the world

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