Fixes

• Updated copy and logic for modal to let customers know when the page needs to be refreshed.

Fixes

• Added a new pop-up to let customers know if the page needed to be refreshed.

Fixes

• Bug fixes and improvements.

New Features

• Direct link feature support so that links generated in the dashboard can launch the experience for the customer.
  

Fixes

• Updated the text on the join queue screen to provide more detail on how to join.
• Fixed case of am + pm in store hours.

‍

New Features

• Customers will now be brought back to the initial website after the call is complete instead of back to the lobby.

Fixes

• Adjusted text in waiting room on mobile devices to provide cleaner layout.
• Fixed several responsive issues when the window is resized while in the experience.
• Fixed an issue where video input options wouldn’t display properly in Firefox.
• Fixed an issue where mic and camera permissions dialog would display before permission prompt was displayed.
• Adjusted text in lobby to provide clearer indication of open and close hours.

‍

New Features

• Added copy to store hours to include the next available day of the week that the shop is open when a customer enters the lobby outside open hours.

Fixes

• Fixed an issue where the microphone would transmit for a moment before the countdown was complete when connecting a call.

‍

New Features

• Customer video will display as paused for the associate when they background their window or open another tab while on a live call.

Fixes

• Fixed an issue where customers would get a white screen if their location was blocked by certain browsers.
• Fixed an issue where geolocation would get stuck if it wasn’t detected by adding a timeout.
• Fixed an issue where call timer would continue after associate ended the call.

Fixes

• Fixed an issue where the customer's camera would not preview in the lobby after they had disabled and re-enabled permissions.
• Fixed an issue where customers were not able to enter an emoji in the name field.

‍

New Features

• Added additional error handling for incorrect name field entries.

Fixes

• Fixed an issue the appointment link wouldn’t redirect correctly if https:// wasn’t included in the URL.
• Enhanced the product selection zapping to include more context when being received by the customer.
• Fixed an issue where video control buttons would sometimes display on the background video in Safari.
• Fixed an issue where the customer audio would stop sending in Safari in iOS when they open a separate tab or background the browser.

Fixes

• Fixed an issue where customers couldn’t connect on a call after the associate ended the previous call in less than 10 seconds after connecting.
• Fixed an issue where customers video would still be displaying on their screen after the call was complete.
• Fixed an issue with customers connecting from Firefox where they were unable to connect on a call after the previous call was ended by the associate.

‍

New Features

• Customers can now see merchant theme colours when hovering and interacting with buttons.

Fixes

• Fixed an issue with the training mode parameter in the merchant URL

‍

Widget

• UI improvements