Fixes

• Fixed an issue where videos would autoplay in fullscreen when call starts.
• Fixed an issue where associates would sometimes receive account disabled alerts.
• Fixed an issue with email case formatting on app login.

Fixes

• Fixed an issue where the version number was displaying twice on the menu.
• Fixed an issue where the support chat wouldn’t always launch when the button was clicked.
• Fixed an issue where videos would sometimes autoplay in full screen when visiting specific pages.

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New Releases

• Associates will now be prompted to update to the latest version when it is required to use the GhostRetail App.
• Action logging has been added to assist in triaging any support requests or issues.
• Support for direct links to the experience has been added.

Fixes

• Fixed an issue with email sign in case sensitivity.

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Fixes

• Optimized video bandwidth for associate stream.
• Fixed an issue with browser actions occasionally not working correctly for associates.

Fixes

• Fixed an issue with text formatting on daily summary.
• Fixed an issue where sales made using the training flag were displaying in the associate leaderboard.
• Improved error messaging around incorrect CompanyID on login.
• Fixed an issue where microphone was enabled for a moment before the call fully connected.
• Fixed an issue where the background for the daily summary would load the incorrect asset on first login.
• Fixed an issue where the menu colour wouldn’t update after authentication until the app was reset.
  

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New Features

• Associates will now receive updates on the checkout steps if the customer runs into any issues in their checkout process such as incorrect formatting or card errors.
• Associates will now see a pause screen when the customer backgrounds their browser or opens a new window.
• Associates will now see a mute icon when the customer has their audio turned off.

Fixes

• Fixed an issue where associates would occasionally be unable to join a call with a customer due to a connection timeout by increasing timeout window from 10s to 30s.

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New Features

• Added a loading animation when the associate is attempting to connect on a call with a customer.

Fixes

• Fixed an issue with the click area on the queue drawer so that it only collapses if you click the top area and not anywhere on the drawer.
• Fixed an issue where the associate's camera would default to Off if they ended the previous call with their camera off.
• Fixed an issue where selecting Logout during a call would generate unexpected behaviour by preventing associates from logging out during a live call.
• Fixed an issue with bottom bar being partially cut off on iPhone 8.

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New Features

• Associates will now receive push notifications when a new customer joins the queue if the associate is set to “I’m Available” .
• Associates will be brought directly to the queue drawer if they tap the notification from in-app, outside the app, and their lock screen.

Fixes

• Fixed an issue where the associate's call would start with their camera off if they ended the previous call with it turned off

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New Features

• Associates can now toggle their availability between Available and Unavailable to have this status reflected in the Admin Dashboard

Fixes

• Fixed an issue where associates were unable to connect with a guest in the queue by tapping the call icon.
• Fixed an issue where associates were unable to reset their password through their personal settings.
• Fixed an issue where the In Line total on the Associate Dashboard didn’t match up with the number of customers in the queue.
• Fixed an issue where the associate was returned to the customers bag still displaying the items before checkout after the checkout was completed.

Fixes

• Fixed an issue where the sales summary was only displaying subtotal without discount
• Fixed an issue where categories wouldn't always mirror correctly
• Fixed an issue with the back button sometimes being disabled
• Fixed an issue where the associate wouldn't get a confirmation screen on the second checkout in one call
• Fixed issue where associates were unable to click the call button on the queue to connect with a customer
• Fixed an issue where zapping would sometimes bring user to homepage
• Fixed an issue where customer doesn't appear in queue if associate phone has been idle for a longer period of time
• Fixed an issue where the X button would refresh browser to homepage
• Fixed an issue where associate wouldn't receive checkout confirmation if mirroring was on during checkout
• Fixed an issue where call would sometimes drop during a live session
• Fixed an issue where the browser would refresh if full screen is activated
• Fixed an issue where inline video in the browser would default to full screen
• Fixed an issue where the browser would refresh if the app was backgrounded
• Fixed an issue where the checkout verbiage would display incorrectly in full screen

Fixes

• Fixed an issue with data events collection
• Fixed an issue where customers were freezing and dropping out of the call
• Fixed an issue where the associate browser kept refreshing to the homepage
• Fixed an issue where associates were unable to update their name in personal settings
• Fixed an issue where call time continued after call was complete
• Fixed an issue where entering an emoji in your name field would crash the app
• Fixed an issue with UI on iPhone 8
• Removed support from the guest menu

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New Features

• Associates will now be notified with a popup on the screen indicating that the customer has ended a call
• Added additional measures to prevent logging in with a disabled associate account